Welcome to 18Kristal Electrical Scooty. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and electric scooters. By accessing our website, booking, purchasing, or using an 18Kristal electrical scooty, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. About 18Kristal
18Kristal is a brand engaged in the manufacturing, sale, and distribution of electric scooters designed for eco-friendly, affordable, and convenient urban mobility.
2. Eligibility
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You must be 18 years or older to book or purchase an 18Kristal electrical scooty.
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By using our website or services, you confirm that you are legally competent to enter into a binding agreement.
3. Product Information
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All product details, specifications, features, images, and prices shown on the website are for reference only.
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Actual product appearance, color, or features may vary slightly.
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18Kristal reserves the right to update or modify product specifications, pricing, or availability without prior notice.
4. Booking, Payments & Pricing
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Any booking amount or advance payment (including slot booking, if applicable) is non-refundable, unless explicitly stated otherwise.
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Full payment must be completed before delivery or handover of the scooty.
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Prices may be inclusive or exclusive of taxes as mentioned on the website or invoice.
5. Delivery & Handover
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Delivery timelines are estimates and may vary due to location, stock availability, or external factors.
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Risk and ownership of the electrical scooty transfer to the customer upon delivery or showroom handover.
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Customers must inspect the vehicle at the time of delivery and report any issues immediately.
6. Registration & Legal Compliance
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The customer is solely responsible for compliance with local RTO rules, registration requirements, insurance, and road safety laws.
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18Kristal shall not be liable for penalties, fines, or legal consequences arising from non-compliance.
7. Usage & Safety
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The electrical scooty must be used in accordance with the user manual and safety guidelines provided.
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Any misuse, overloading, or unauthorized modification may lead to warranty cancellation and legal consequences.
8. Warranty
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Warranty coverage is provided as per the warranty policy supplied with the scooty.
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Warranty does not cover damage caused by:
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Accidents or negligence
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Improper charging or maintenance
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Unauthorized repairs or modifications
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Normal wear and tear
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9. Cancellation, Returns & Refunds
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Once the scooty is delivered or registered, returns are not accepted.
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Order cancellations must be requested before dispatch.
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Refunds, if applicable, will be processed as per the cancellation policy in force at the time of booking.
10. Website Usage
You agree not to:
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Use the website for unlawful purposes
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Attempt unauthorized access or data extraction
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Copy, modify, or misuse any content without permission
All website content, including logos, images, text, and designs, is the intellectual property of 18Kristal.
11. Limitation of Liability
To the extent permitted by law, 18Kristal shall not be liable for:
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Indirect, incidental, or consequential damages
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Losses due to improper usage or third-party actions
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Delays caused by logistics, dealers, or external factors
12. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to such collection and use.
13. Amendments
18Kristal reserves the right to modify these Terms & Conditions at any time. Updated terms will be effective immediately upon posting on the website.
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.
15. Contact Information
For any queries regarding these Terms & Conditions, please contact us:
Email: 18kristal1980@gmail.com